Rosa Centifolia by Pierre-Joseph Redouté on the wall Rosa Centifolia by Pierre-Joseph Redouté on the wall

FAQ

The product

Every design comes in four sizes: 21x29.7 cm (8x12"), 30x40 cm (12x16"), 50x70 cm (20x28") and 70x100 cm (28x40"). 50x70 cm is our most popular size for a single statement piece.

A rolled poster arrives carefully packed and ready for a frame of your own. A framed poster arrives in a solid wood frame in black, white or natural wood, ready to hang.

Premium 200 gsm matte paper from FSC-certified sources. It has a smooth, glare-free finish that keeps colours deep and details crisp.

Our frames use shatterproof plexiglass. It is light, crystal clear and much safer than glass on the way to you.

Delivery and returns

Most orders arrive within 2–7 business days. Your print is made at a partner print studio close to you, which keeps delivery fast. Full details are on our shipping page.

Yes. We print in more than 30 countries and ship with FedEx, UPS, DHL, DPD, USPS and Evri. Shipping is free on orders over €69.

Yes. You have 14 days to return your order. Write to us at support@rondo.art first and we will guide you through it.

Send us a photo within 14 days and we will send a replacement at no cost.

Payment and ordering

All major cards, PayPal, Apple Pay and Google Pay, depending on your country. You will see every available option at checkout.

Yes. Checkout runs on Shopify and every transaction is encrypted. We never see or store your full card details.

Write to us as soon as possible. As long as your print has not gone into production, we can change or cancel it.

Still have a question?

Send us a message and we will reply within one business day.

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